September 25, 2008

Mr. Scott Robins

Scott Robins Edutainment

Dear Scott,

I will never forget the first day we met and will always remember how you, your company and your mission have contributed to the fulfillment of the guest experience at KeyLime Cove Water Resort.  Sometimes I think you spend as much time here as I do, and I am sure you hear many of the same positive and excited comments from our guests as I do.  They clearly are thrilled by the presence of your animals and the opportunity to get so close to them.

What makes that experience unrivaled, however, is how you and everyone with your organization lives and exhibits your mission.  This layer of the experience may sometimes be lost on the younger members of our shared audience, but know it is relevant to the older children and adults who share in the enjoyment.

I must also commend and thank you for the way you have integrated yourself and your organization into the culture and mission of KeyLime Cove.  I know you have established long-lasting friendships with the staff and that you are each other’s ambassadors.

On behalf of our owners, employees and all our guests, thank you for your commitment to the world around us and for sharing that commitment with all of us.

Very best regards,

Chuck Paton

Managing Director